Privacy policy
Last updated September 2026
This policy explains what GemSpade collects, why, and who sees it. GemSpade is operated by Henosis Labs in Maine.
What we collect
Account details you give us (name, email, brokerage, licence and MLS ids), through Henosis ID where you sign in that way. What you do in the app: the searches you save, the listings you save or pass on, the notes you add, which gems you open, and which products you hand them to. Ordinary server logs.
Listing data itself is not stored by GemSpade. Every list and every page is fetched from Henosis Property at the moment you ask for it.
Why
To build your list, to send the digest you asked for, to remember what you passed on, and to understand whether the product is being used. We do not sell personal information and we do not use your searches or marks to advertise to anyone.
Who sees it
You, and the owners, admins and assistants on your team, who can see the team’s saved searches. Henosis Labs staff can see accounts and usage counts, and can open an account to help you when you ask. Nobody outside the team sees your searches or marks.
Services we rely on
Henosis ID for sign-in and teams, Henosis Billing (Stripe) for payment, Henosis Mail (SendGrid) for the digest, Railway for hosting, and the MLS feed for listings. Each sees only what its job needs.
Retention
Searches, marks and events are kept while the account is active and for up to a year after it closes, unless you ask sooner.
Your choices
You can edit your profile, delete a search, clear a mark, switch off a digest, and close your account from inside the app or by emailing us. Deleting the account removes your searches and marks.